Recruiting isn’t something a canvassing department does when it needs people—it’s something it should be doing all the time. Canvassing is a numbers business. People quit, people get promoted, and some hires simply don’t work out. If you wait until you’re short-staffed to start recruiting, you’re already behind. The best canvassing departments are always recruiting, always interviewing, and always looking for their next superstar. Your recruiting pipeline ultimately feeds you

When most managers think about motivation, the first thing that comes to mind is money. Bonuses, contests, and gift cards all have their place, but they're often short-lived. Once the contest ends, so does the excitement. In my experience, the best canvassing departments are built on something much stronger than financial incentives. They create a culture where people are proud to be part of the team. They make recognition, competition, and accountability part of the everyday

I was speaking with a canvass manager today who told me one of his struggling canvassers changes his pitch from house to house. I told him to think about comedian Chris Rock. When Chris goes on tour, he might perform in 50 different cities, but he doesn't write a brand-new act every night. He performs the same material, refining it with each show. Night after night, the act becomes tighter, sharper, and more effective. Canvassing works the same way. How can you become great a

The greatest canvassers in the home improvement industry don’t think like employees — they think like Vikings. Vikings were explorers. They sailed into unfamiliar territory, faced rejection, discomfort, bad weather, and uncertainty, yet they kept moving forward. Great canvassers do the same thing every single day. Most people quit canvassing mentally after a few rejections. A homeowner says “not interested,” a door gets slammed, or someone complains — and their energy drops.

Being a New Yorker, I've been listening to the Knicks theme song a lot these days. For the first time in more than 50 years, the New York Knicks have brought a championship back to New York. As I watched their playoff run, one thing stood out to me: their never-quit, never-give-up attitude. But there was something else that really caught my attention—the Knicks' bench and role players. It made me think: Stars matter, but depth wins championships. The Knicks certainly have sta